Sales Admin Assistant

Responsibilities:

• Respond in a timely manner to inquiries from customers, via phone, email, messaging, social media, or e-commerce platforms such as WhatsApp, Facebook, Instagram, Shopee, Lazada, and more.
• Provide prompt and appropriate solutions to any problems faced by customers.
• Provide occasional support to the operations team to ensure target achieved.
• Monitoring of competitive activities to improve on company’s strategies.
• Building a good rapport with customers, to ensure smooth operations and goodwill.
• Compile data and advise on customers’ buying patterns to ensure best results in Sales and Marketing strategies.